FAQs: Frequently Asked Questions

Yes! It's free, secure, and easy to use. All you need is your utility customer account number, your

name as it appears on your bill and an email address. You can make a payment from a checking or

savings account or with a debit or credit card that has a Visa or MasterCard logo. You can log on and

pay an amount each month or set-up to pay automatically from one account. Visit our online bill pay page for more infromation.



Xpress Bill Pay, the City of Troutdale's online bill pay web administrator, provides a toll free number

(800-766-2350) to its technical support or you can contact Xpress Bill Pay by email at

support [at] xpressbillpay.com (support[at]xpressbillpay[dot]com) with questions.